Tracking:

We ship with Australia Post. For all international orders please track with the relevant national postal service, for example:

For USA please track with USPS

For UK please track with Royal Mail

For Canada track with Canada Post

Australian Shipping Times:

Australia Domestic Shipping: We're committed to delivering your orders promptly and hassle-free. Choose from our shipping options to suit your needs:

• Free Standard Shipping & Returns: Once shipped expect your items within 2 - 6 business days via Australia Post. We offer hassle-free returns if needed.

• Express Shipping $10 AUD.
•  Need your order sooner? Opt for our Express Shipping, once shipped receive your items in just 1 - 3 business days through Australia Post.

Please note that shipping times may vary as we dispatch from our Sydney location. For the most up-to-date and accurate shipping estimates, please visit the Australia Post website.

Returns & Exchange Policy for Australia:

We want you to love your new boots. If they don't meet your expectations, our hassle-free returns and exchange policy ensures your satisfaction:

• We accept returns and exchanges within 30 days of receiving your original order.
• To be eligible, items must be unworn, undamaged, in re-sellable condition (no creases or wear on soles), and in their original packaging.
• Enjoy free returns within Australia making the process as convenient as possible for you.

 

International Shipping Policy - Australia Post International 

Shipping Timeframe:

• We offer free international shipping via Australia Post, and the estimated delivery time is 10 or more business days.
• Australia Post express shipping estimated delivery 4 - 8 days $15 AUD. 
• Please note that this is an estimated delivery timeframe, and actual delivery times may vary depending on your location and customs clearance.

Shipping Cost:

• The shipping fee for international orders shipped via Australia Post is FREE.
• International Express shipping available $15 AUD. 
• Minimun orders $99 AUD.

Import Duties and Taxes:

• Please be aware that import duties, taxes, and customs fees may apply to your order, depending on your country's regulations.
• The purchaser is responsible for any import duties, taxes, or customs fees that may be incurred upon delivery.
• Most occasions duties will be charged. We assist in this process. 

We recommend that you check with your local customs office or authorities to understand the specific import duties and taxes that may apply to your order. These charges are not included in the shipping cost paid to us and are the sole responsibility of the purchaser.

International Returns and Reshipping:

• In the event that you need to return an item, please note that the purchaser is responsible for the cost of return shipping.
• However, we will cover the cost of reshipping the item to you in the event of an exchange or replacement.

Delivery Timeframe Disclaimer:

• The estimated delivery 10+ business days, timeframe is provided as a general guideline.
• Delays may occur due to factors beyond our control, such as customs processing, local holidays, or unforeseen circumstances.

Shipping Address Accuracy:

• Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for items shipped to incorrect addresses provided by the purchaser.

If you have any questions or require further clarification regarding our international shipping policy or our returns process, please don't hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.